Egencia by Amex GBT vs. Amex GBT Neo
A side-by-side comparison based on G2 review data.
| Metric | Egencia by Amex GBT | Amex GBT Neo |
|---|---|---|
| Overall rating | 4.5 | 3.3 |
| Review count | 942 | 14 |
| Ease of use | 9.2 | 7.9 |
| Ease of setup | 9.2 | 7.3 |
| Quality of support | 9.1 | 7.9 |
| Meets requirements | 9.2 | 7.4 |
| NPS | 68.240343 | -21.428571 |
| Small Business | 13.7% | 7.1% |
| Mid-Market | 37.9% | 28.6% |
| Enterprise | 48.4% | 64.3% |
| Total page views | 2,097 | 160 |
| Total LLM citations | 2,585 | 1,177 |
Egencia by Amex GBT
Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.
- Ease of Use
- Easy Booking
- Convenience
- Customer Support
- Efficiency
- Simplicity
Amex GBT Neo
Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.