G2 Vendor Directory

Egencia by Amex GBT vs. Navan (Formerly TripActions)

A side-by-side comparison based on G2 review data.

MetricEgencia by Amex GBT

by American Express Global Business Travel

Navan (Formerly TripActions)

by Navan

Overall rating4.54.6
Review count9429,607
Ease of use9.29.5
Ease of setup9.29.3
Quality of support9.19.4
Meets requirements9.29.5
NPS68.24034380.245737
Small Business13.7%9.2%
Mid-Market37.9%60.4%
Enterprise48.4%30.4%
Total page views2,0979,500
Total LLM citations2,58544,456

Egencia by Amex GBT

Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Customer Support
  • Efficiency
  • Simplicity

Navan (Formerly TripActions)

Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Simple
  • Intuitive
  • Efficiency