eGain Mail vs. Microsoft 365
A side-by-side comparison based on G2 review data.
| Metric | eGain Mail | Microsoft 365 |
|---|---|---|
| Overall rating | 4.0 | 4.6 |
| Review count | 13 | 5,875 |
| Ease of use | 7.9 | 9.1 |
| Ease of setup | 8.6 | 9.0 |
| Quality of support | 8.2 | 8.7 |
| Meets requirements | 8.4 | 9.4 |
| NPS | 30 | 74.635464 |
| Small Business | 30.8% | 34.6% |
| Mid-Market | 15.4% | 35.1% |
| Enterprise | 53.8% | 30.3% |
| Total page views | 25 | 5,274 |
| Total LLM citations | 6 | 42,284 |
eGain Mail
eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.
Microsoft 365
Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.
- Ease of Use
- Team Collaboration
- Features
- Integrations
- Seamless Integration
- Collaboration