EasyVista Service Manager vs. SolarWinds IT Incident Response (Squadcast)
A side-by-side comparison based on G2 review data.
| Metric | EasyVista Service Manager | SolarWinds IT Incident Response (Squadcast) |
|---|---|---|
| Overall rating | 4.0 | 4.4 |
| Review count | 102 | 310 |
| Ease of use | 7.6 | 8.8 |
| Ease of setup | 7.8 | 9.0 |
| Quality of support | 8.1 | 9.0 |
| Meets requirements | 8.4 | 8.9 |
| NPS | 27.835052 | 60.912052 |
| Small Business | 8.8% | 41.0% |
| Mid-Market | 30.4% | 49.7% |
| Enterprise | 60.8% | 9.4% |
| Total page views | 319 | 280 |
| Total LLM citations | 1,644 | 1,450 |
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support
SolarWinds IT Incident Response (Squadcast)
SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.
- Ease of Use
- Alert Management
- Incident Management
- Integrations
- Features
- On-Call Services