G2 Vendor Directory

EasyVista Service Manager vs. SAP Solution Manager

A side-by-side comparison based on G2 review data.

MetricEasyVista Service Manager

by EasyVista

SAP Solution Manager

by SAP

Overall rating4.03.9
Review count10215
Ease of use7.67.1
Ease of setup7.88.1
Quality of support8.17.4
Meets requirements8.48.7
NPS27.8350529.090909
Small Business8.8%6.7%
Mid-Market30.4%26.7%
Enterprise60.8%66.7%
Total page views319120
Total LLM citations1,644170

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support

SAP Solution Manager

SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.

Pros