EasyVista Service Manager vs. Remote Monitoring and Management
A side-by-side comparison based on G2 review data.
| Metric | EasyVista Service Manager | Remote Monitoring and Management |
|---|---|---|
| Overall rating | 4.0 | 4.6 |
| Review count | 102 | 1,284 |
| Ease of use | 7.6 | 9.3 |
| Ease of setup | 7.8 | 9.3 |
| Quality of support | 8.1 | 9.1 |
| Meets requirements | 8.4 | 8.9 |
| NPS | 27.835052 | 77.111287 |
| Small Business | 8.8% | 55.7% |
| Mid-Market | 30.4% | 30.8% |
| Enterprise | 60.8% | 13.5% |
| Total page views | 319 | 8,817 |
| Total LLM citations | 1,644 | 811 |
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support
Remote Monitoring and Management
Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.
- Ease of Use
- Features
- Automation
- Efficiency
- Remote Access
- Monitoring