G2 Vendor Directory

EasyVista Service Manager vs. Motadata ServiceOps

A side-by-side comparison based on G2 review data.

MetricEasyVista Service Manager

by EasyVista

Motadata ServiceOps

by Mindarray Systems

Overall rating4.04.5
Review count10247
Ease of use7.69.4
Ease of setup7.89.3
Quality of support8.19.6
Meets requirements8.49.3
NPS27.83505273.333333
Small Business8.8%12.8%
Mid-Market30.4%63.8%
Enterprise60.8%23.4%
Total page views319644
Total LLM citations1,644212

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support

Motadata ServiceOps

Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools.

Pros

  • Tracking
  • Asset Management
  • Tracking Changes
  • Ease of Use
  • Monitoring
  • Simple