G2 Vendor Directory

EasyVista Service Manager vs. Kaseya BMS

A side-by-side comparison based on G2 review data.

MetricEasyVista Service Manager

by EasyVista

Kaseya BMS

by Kaseya

Overall rating4.04.3
Review count10241
Ease of use7.68.6
Ease of setup7.88.4
Quality of support8.18.1
Meets requirements8.48.8
NPS27.83505260
Small Business8.8%78.0%
Mid-Market30.4%19.5%
Enterprise60.8%2.4%
Total page views319128
Total LLM citations1,644247

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support

Kaseya BMS

Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility

Pros

  • Efficiency
  • Automation
  • Ticket Management
  • Ease of Use
  • Simple
  • Integrations