EasyVista Service Manager vs. IBM Maximo IT
A side-by-side comparison based on G2 review data.
| Metric | EasyVista Service Manager | IBM Maximo IT |
|---|---|---|
| Overall rating | 4.0 | 4.2 |
| Review count | 102 | 18 |
| Ease of use | 7.6 | 8.5 |
| Ease of setup | 7.8 | 8.1 |
| Quality of support | 8.1 | 8.7 |
| Meets requirements | 8.4 | 9.0 |
| NPS | 27.835052 | 52.941176 |
| Small Business | 8.8% | 33.3% |
| Mid-Market | 30.4% | 44.4% |
| Enterprise | 60.8% | 22.2% |
| Total page views | 319 | 208 |
| Total LLM citations | 1,644 | 1,741 |
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support
IBM Maximo IT
IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.