EasyVista Service Manager vs. Halo Service Desk
A side-by-side comparison based on G2 review data.
| Metric | EasyVista Service Manager | Halo Service Desk |
|---|---|---|
| Overall rating | 4.0 | 4.5 |
| Review count | 102 | 17 |
| Ease of use | 7.6 | 9.5 |
| Ease of setup | 7.8 | 8.3 |
| Quality of support | 8.1 | 9.5 |
| Meets requirements | 8.4 | 8.9 |
| NPS | 27.835052 | 64.705882 |
| Small Business | 8.8% | 47.1% |
| Mid-Market | 30.4% | 35.3% |
| Enterprise | 60.8% | 17.6% |
| Total page views | 319 | 90 |
| Total LLM citations | 1,644 | 472 |
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support
Halo Service Desk
Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 30 years of experience, Halo Service Desk has been developed to offer a feature rich application whilst maintaining a simple to use interface Transform legacy ways of working into modern intuitive workflows, empower teams to deliver excellent service to customers and employees repeatedly.