EasyVista Service Manager vs. ConnectWise RMM
A side-by-side comparison based on G2 review data.
| Metric | EasyVista Service Manager | ConnectWise RMM |
|---|---|---|
| Overall rating | 4.0 | 4.1 |
| Review count | 102 | 83 |
| Ease of use | 7.6 | 8.5 |
| Ease of setup | 7.8 | 8.1 |
| Quality of support | 8.1 | 7.9 |
| Meets requirements | 8.4 | 8.6 |
| NPS | 27.835052 | 46.25 |
| Small Business | 8.8% | 66.3% |
| Mid-Market | 30.4% | 28.9% |
| Enterprise | 60.8% | 4.8% |
| Total page views | 319 | 920 |
| Total LLM citations | 1,644 | 6,187 |
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support
ConnectWise RMM
ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.
- Ease of Use
- Remote Access
- Automation
- All-in-One Solution
- User Interface
- Easy Deployment