EasyVista Service Manager vs. Autotask
A side-by-side comparison based on G2 review data.
| Metric | EasyVista Service Manager | Autotask |
|---|---|---|
| Overall rating | 4.0 | 4.3 |
| Review count | 102 | 641 |
| Ease of use | 7.6 | 8.2 |
| Ease of setup | 7.8 | 7.7 |
| Quality of support | 8.1 | 8.4 |
| Meets requirements | 8.4 | 8.7 |
| NPS | 27.835052 | 51.424051 |
| Small Business | 8.8% | 70.0% |
| Mid-Market | 30.4% | 27.1% |
| Enterprise | 60.8% | 2.9% |
| Total page views | 319 | 1,343 |
| Total LLM citations | 1,644 | 6,503 |
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations