G2 Vendor Directory

EasyVista Service Manager vs. Automation Anywhere Aisera Solutions

A side-by-side comparison based on G2 review data.

MetricEasyVista Service Manager

by EasyVista

Automation Anywhere Aisera Solutions

by Automation Anywhere

Overall rating4.04.4
Review count102146
Ease of use7.68.7
Ease of setup7.88.3
Quality of support8.19.1
Meets requirements8.48.7
NPS27.83505260.150376
Small Business8.8%13.7%
Mid-Market30.4%21.9%
Enterprise60.8%64.4%
Total page views3191,052
Total LLM citations1,644146

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support

Automation Anywhere Aisera Solutions

Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains, delivering exponential cost efficiencies, higher organizational productivity, and an enhanced employee experience.

Pros

  • Helpful
  • Ease of Use
  • Customer Support
  • Automation
  • Artificial Intelligence
  • Customer Satisfaction