G2 Vendor Directory

Dynamics 365 Sales vs. HubSpot Sales Hub

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Sales

by Microsoft

HubSpot Sales Hub

by HubSpot

Overall rating3.84.4
Review count1,62414,373
Ease of use7.88.9
Ease of setup7.68.6
Quality of support7.98.8
Meets requirements8.38.8
NPS12.35494961.145894
Small Business30.6%60.7%
Mid-Market39.9%35.4%
Enterprise29.5%4.0%
Total page views1,67017,329
Total LLM citations39,093220,951

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation

HubSpot Sales Hub

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Lead Management
  • Intuitive
  • Integrations