Dynamics 365 Sales vs. Bigin by Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Sales | Bigin by Zoho CRM |
|---|---|---|
| Overall rating | 3.8 | 4.6 |
| Review count | 1,624 | 877 |
| Ease of use | 7.8 | 9.2 |
| Ease of setup | 7.6 | 8.9 |
| Quality of support | 7.9 | 8.7 |
| Meets requirements | 8.3 | 8.8 |
| NPS | 12.354949 | 74.112257 |
| Small Business | 30.6% | 90.9% |
| Mid-Market | 39.9% | 8.1% |
| Enterprise | 29.5% | 1.0% |
| Total page views | 1,670 | 3,314 |
| Total LLM citations | 39,093 | 21,375 |
Dynamics 365 Sales
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Ease of Use
- Integrations
- Lead Management
- Helpful
- Customization
- Automation
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable