Dynamics 365 Sales vs. Salesforce Sales Cloud
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Sales | Salesforce Sales Cloud |
|---|---|---|
| Overall rating | 3.8 | 4.4 |
| Review count | 1,624 | 27,576 |
| Ease of use | 7.8 | 8.4 |
| Ease of setup | 7.6 | 8.2 |
| Quality of support | 7.9 | 8.4 |
| Meets requirements | 8.3 | 8.9 |
| NPS | 12.354949 | 56.989864 |
| Small Business | 30.6% | 20.6% |
| Mid-Market | 39.9% | 45.5% |
| Enterprise | 29.5% | 34.0% |
| Total page views | 1,670 | 48,012 |
| Total LLM citations | 39,093 | 68,352 |
Dynamics 365 Sales
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Ease of Use
- Integrations
- Lead Management
- Helpful
- Customization
- Automation
Salesforce Sales Cloud
Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.
- Ease of Use
- Features
- Lead Management
- Salesforce Integration
- Customization
- Customizability