G2 Vendor Directory

Dynamics 365 Remote Assist vs. Zoho Lens

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Remote Assist

by Microsoft

Zoho Lens

by Zoho

Overall rating4.14.7
Review count1722
Ease of use8.79.1
Ease of setup9.59.3
Quality of support8.39.5
Meets requirements8.79.3
NPS5077.272727
Small Business37.5%22.7%
Mid-Market31.3%59.1%
Enterprise31.3%18.2%
Total page views9473
Total LLM citations231133

Dynamics 365 Remote Assist

Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.

Pros

    Zoho Lens

    Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time.

    Pros