Dynamics 365 Marketing vs. Salesforce Marketing Cloud
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Marketing | Salesforce Marketing Cloud |
|---|---|---|
| Overall rating | 4.2 | 4.0 |
| Review count | 172 | 4,850 |
| Ease of use | 8.3 | 7.9 |
| Ease of setup | 8.2 | 7.7 |
| Quality of support | 8.4 | 8.0 |
| Meets requirements | 8.4 | 8.4 |
| NPS | 46.01227 | 33.740991 |
| Small Business | 34.4% | 28.9% |
| Mid-Market | 43.6% | 46.9% |
| Enterprise | 22.1% | 24.2% |
| Total page views | 748 | 5,950 |
| Total LLM citations | 3,860 | 36,272 |
Dynamics 365 Marketing
Microsoft Dynamics 365 Marketing is a comprehensive marketing automation solution designed to help businesses orchestrate personalized, multi-channel campaigns and enhance customer engagement. By integrating seamlessly with other Microsoft products, it enables organizations to unify their marketing efforts, gain valuable insights, and drive meaningful interactions with their audience.
- Ease of Use
- Automation
- Integrations
- Time-Saving
- Analytics
- Email Marketing
Salesforce Marketing Cloud
Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.
- Ease of Use
- Automation
- Integrations
- Email Marketing
- Features
- Personalization