Dynamics 365 Customer Voice vs. Qualtrics Market Research
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Customer Voice | Qualtrics Market Research |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 17 | 3,020 |
| Ease of use | 9.0 | 8.7 |
| Ease of setup | 9.1 | 8.6 |
| Quality of support | 8.9 | 8.9 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 76.470588 | 62.765957 |
| Small Business | 35.3% | 22.0% |
| Mid-Market | 35.3% | 33.3% |
| Enterprise | 29.4% | 44.7% |
| Total page views | 71 | 2,380 |
| Total LLM citations | 193 | 2,745 |
Dynamics 365 Customer Voice
Dynamics 365 Customer Voice is an enterprise feedback management solution that enables organizations to create, distribute, and analyze surveys to gather real-time customer insights. Seamlessly integrating with Dynamics 365 applications, it allows businesses to capture feedback across multiple channels, enhancing customer engagement and satisfaction. Key Features and Functionality: - Survey Creation and Distribution: Design customized surveys using ready-made templates or create unique ones tailored to specific needs.
- Intuitive
- Ease of Use
Qualtrics Market Research
Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.
- Ease of Use
- Survey Creation
- Features
- Intuitive
- Ease of Creation
- User Interface