G2 Vendor Directory

Dynamics 365 Customer Voice vs. Feefo

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Customer Voice

by Microsoft

Feefo

by Feefo

Overall rating4.54.6
Review count17155
Ease of use9.08.8
Ease of setup9.18.9
Quality of support8.99.6
Meets requirements8.99.0
NPS76.47058880
Small Business35.3%51.7%
Mid-Market35.3%38.4%
Enterprise29.4%9.9%
Total page views711,072
Total LLM citations1935,922

Dynamics 365 Customer Voice

Dynamics 365 Customer Voice is an enterprise feedback management solution that enables organizations to create, distribute, and analyze surveys to gather real-time customer insights. Seamlessly integrating with Dynamics 365 applications, it allows businesses to capture feedback across multiple channels, enhancing customer engagement and satisfaction. Key Features and Functionality: - Survey Creation and Distribution: Design customized surveys using ready-made templates or create unique ones tailored to specific needs.

Pros

  • Intuitive
  • Ease of Use

Feefo

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • User-Friendly
  • Team Helpfulness
  • Intuitive