G2 Vendor Directory

Dynamics 365 Commerce vs. Zoey

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Commerce

by Microsoft

Zoey

by Zoey

Overall rating4.34.5
Review count6148
Ease of use8.08.9
Ease of setup8.58.5
Quality of support8.59.3
Meets requirements8.89.1
NPS54.23728867.391304
Small Business45.9%80.9%
Mid-Market34.4%14.9%
Enterprise19.7%4.3%
Total page views377368
Total LLM citations1,020974

Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform.

Pros

  • Ease of Use
  • E-commerce Services
  • Product Management
  • Easy Integration
  • Scalability
  • Reliability

Zoey

Zoey is a B2B and wholesale eCommerce platform with built-in order management, designed for distributors and manufacturers who sell through field reps, inside sales teams, and self-service B2B portals. The platform handles the full B2B order lifecycle from quote to invoice. Buyers log into a branded B2B storefront and self-service portal where they can browse account-specific catalogs, check customer-specific pricing, place and track orders, reorder from purchase history, view live inventory availability synced from connected systems, and manage invoices, net terms, and payment terms.

Pros

  • Customer Support
  • Ease of Use
  • Customizability
  • Customer Service
  • Customization Options
  • Flexibility