G2 Vendor Directory

Dynamics 365 Commerce vs. Shopify Plus

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Commerce

by Microsoft

Shopify Plus

by Shopify

Overall rating4.34.4
Review count61872
Ease of use8.09.1
Ease of setup8.58.9
Quality of support8.58.6
Meets requirements8.88.8
NPS54.23728864.754098
Small Business45.9%68.9%
Mid-Market34.4%27.4%
Enterprise19.7%3.7%
Total page views3772,492
Total LLM citations1,0208,653

Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform.

Pros

  • Ease of Use
  • E-commerce Services
  • Product Management
  • Easy Integration
  • Scalability
  • Reliability

Shopify Plus

Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Quick Setup
  • Easy Setup
  • Customizability