G2 Vendor Directory

Dynamics 365 Commerce vs. BigCommerce

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Commerce

by Microsoft

BigCommerce

by Commerce

Overall rating4.34.2
Review count61582
Ease of use8.08.7
Ease of setup8.58.5
Quality of support8.58.5
Meets requirements8.88.5
NPS54.23728846.596859
Small Business45.9%76.6%
Mid-Market34.4%19.2%
Enterprise19.7%4.2%
Total page views3771,687
Total LLM citations1,02017,154

Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform.

Pros

  • Ease of Use
  • E-commerce Services
  • Product Management
  • Easy Integration
  • Scalability
  • Reliability

BigCommerce

Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.

Pros

  • Ease of Use
  • Customer Support
  • Easy Integration
  • Product Management
  • Easy Setup
  • Customer Service