Dynamics 365 Commerce vs. BigCommerce
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Commerce | BigCommerce |
|---|---|---|
| Overall rating | 4.3 | 4.2 |
| Review count | 61 | 582 |
| Ease of use | 8.0 | 8.7 |
| Ease of setup | 8.5 | 8.5 |
| Quality of support | 8.5 | 8.5 |
| Meets requirements | 8.8 | 8.5 |
| NPS | 54.237288 | 46.596859 |
| Small Business | 45.9% | 76.6% |
| Mid-Market | 34.4% | 19.2% |
| Enterprise | 19.7% | 4.2% |
| Total page views | 377 | 1,687 |
| Total LLM citations | 1,020 | 17,154 |
Dynamics 365 Commerce
Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform.
- Ease of Use
- E-commerce Services
- Product Management
- Easy Integration
- Scalability
- Reliability
BigCommerce
Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.
- Ease of Use
- Customer Support
- Easy Integration
- Product Management
- Easy Setup
- Customer Service