G2 Vendor Directory

Dust vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricDust

by Dust

Creatio AI CRM

by Creatio

Overall rating4.64.6
Review count87383
Ease of use9.49.1
Ease of setup9.18.5
Quality of support8.99.2
Meets requirements9.09.2
NPS82.75862180.177515
Small Business34.1%42.3%
Mid-Market61.2%43.7%
Enterprise4.7%14.0%
Total page views9252,028
Total LLM citations10,7810

Dust

Dust is the multiplayer AI platform for human-agent collaboration. People and agents work as co-contributors with shared context, knowledge, and tools, so that work doesn't just get done, it gets rewired. Dust gives teams shared workspaces, an intelligent context layer that synthesizes company knowledge across tools, and the flexibility to switch between models from OpenAI, Anthropic, Google, and Mistral. Trusted by 3,000+ organizations.

Pros

  • Chatbot Development
  • User Interface
  • Flexibility
  • Customization
  • Ease of Use

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options