G2 Vendor Directory

Dubber Platform vs. Sestek Speech Analytics

A side-by-side comparison based on G2 review data.

MetricDubber Platform

by Dubber

Sestek Speech Analytics

by Sestek

Overall rating4.94.8
Review count1722
Ease of use9.99.2
Ease of setup9.89.6
Quality of support9.99.6
Meets requirements10.09.2
NPS94.11764790
Small Business78.6%0.0%
Mid-Market21.4%45.5%
Enterprise0.0%54.5%
Total page views233171
Total LLM citations582224

Dubber Platform

Dubber is the world’s #1 Unified Cloud Call Recording & Voice AI solution for compliance and sales & service performance. Dubber’s fully compliant call recording solution can be switched on with a click, and is infinitely scalable in the Cloud - with no hardware required. Every call or conversation is captured automatically, stored securely in the Dubber Voice Intelligence Cloud, enriched with AI, and available instantly as a replay or insightful transcription, with real-time search, sentiment analysis, alerts & notifications.

Pros

  • Ease of Use
  • Easy Setup

Sestek Speech Analytics

Sestek is a global technology vendor working on conversational AI and analytics solutions for customer service since 2000. Sestek helps companies become more data-driven, improve in efficiency, and provide better experiences for their customers. Sestek's Speech Analytics solution collects 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences.

Pros