Dubber Platform vs. Enghouse Contact Center
A side-by-side comparison based on G2 review data.
| Metric | Dubber Platform | Enghouse Contact Center |
|---|---|---|
| Overall rating | 4.9 | 4.3 |
| Review count | 17 | 95 |
| Ease of use | 9.9 | 8.8 |
| Ease of setup | 9.8 | 8.2 |
| Quality of support | 9.9 | 8.8 |
| Meets requirements | 10.0 | 9.0 |
| NPS | 94.117647 | 58.510638 |
| Small Business | 78.6% | 16.8% |
| Mid-Market | 21.4% | 60.0% |
| Enterprise | 0.0% | 23.2% |
| Total page views | 233 | 273 |
| Total LLM citations | 582 | 603 |
Dubber Platform
Dubber is the world’s #1 Unified Cloud Call Recording & Voice AI solution for compliance and sales & service performance. Dubber’s fully compliant call recording solution can be switched on with a click, and is infinitely scalable in the Cloud - with no hardware required. Every call or conversation is captured automatically, stored securely in the Dubber Voice Intelligence Cloud, enriched with AI, and available instantly as a replay or insightful transcription, with real-time search, sentiment analysis, alerts & notifications.
- Ease of Use
- Easy Setup
Enghouse Contact Center
Enghouse Interactive is a global provider of contact center software and services, trusted by organizations worldwide to deliver reliable, scalable customer engagement solutions. Backed by decades of experience and a broad customer experience (CX) portfolio, Enghouse supports businesses of all sizes as their engagement needs evolve. The Enghouse Contact Center solution—available in the cloud or on-premises—offers comprehensive omnichannel capabilities, including voice, video, digital channels, and outbound communications.
- Hubspot Integration
- Artificial Intelligence
- Accuracy
- CRM Integration
- Easy Integrations
- Features