G2 Vendor Directory

Dubber Platform vs. CTM

A side-by-side comparison based on G2 review data.

MetricDubber Platform

by Dubber

CTM

by CTM

Overall rating4.94.5
Review count17761
Ease of use9.98.8
Ease of setup9.88.6
Quality of support9.99.2
Meets requirements10.09.2
NPS94.11764770.701513
Small Business78.6%66.4%
Mid-Market21.4%30.1%
Enterprise0.0%3.5%
Total page views2333,966
Total LLM citations5824,007

Dubber Platform

Dubber is the world’s #1 Unified Cloud Call Recording & Voice AI solution for compliance and sales & service performance. Dubber’s fully compliant call recording solution can be switched on with a click, and is infinitely scalable in the Cloud - with no hardware required. Every call or conversation is captured automatically, stored securely in the Dubber Voice Intelligence Cloud, enriched with AI, and available instantly as a replay or insightful transcription, with real-time search, sentiment analysis, alerts & notifications.

Pros

  • Ease of Use
  • Easy Setup

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations