Drag vs. Quo
A side-by-side comparison based on G2 review data.
| Metric | Drag | Quo |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 261 | 3,423 |
| Ease of use | 9.0 | 9.5 |
| Ease of setup | 8.9 | 9.4 |
| Quality of support | 9.4 | 9.4 |
| Meets requirements | 8.8 | 9.4 |
| NPS | 62.598425 | 85.20153 |
| Small Business | 86.0% | 91.4% |
| Mid-Market | 11.3% | 7.3% |
| Enterprise | 2.7% | 1.2% |
| Total page views | 181 | 7,618 |
| Total LLM citations | 998 | 45,305 |
Drag
Drag is the AI-powered inbox platform for teams on Gmail and Google Workspace. Used by 240,000+ users since 2017. Built for teams, open to every agent. Shared addresses like support@, sales@ and info@ become a team inbox inside Gmail, with assignment, collision detection, internal notes, automations and SLAs, in board, list or preview views. Emails stay in Gmail. Varley, Drag's AI, is included in the Plus and Pro plans. It drafts, tags and summarises conversations, answers your team in Copilot, and learns from your help center and past conversations.
- Collaboration
- Team Collaboration
- Organization
- Ease of Use
- Email Management
- Efficiency
Quo
Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast.
- Ease of Use
- Customer Support
- Call Recording
- Features
- Easy Setup
- Customer Service