G2 Vendor Directory

DonorDock vs. Blackbaud Luminate Online

A side-by-side comparison based on G2 review data.

MetricDonorDock

by DonorDock, Inc.

Blackbaud Luminate Online

by Blackbaud

Overall rating4.83.1
Review count15365
Ease of use9.56.7
Ease of setup9.36.2
Quality of support9.77.3
Meets requirements9.27.5
NPS90.131579-28.125
Small Business89.5%26.6%
Mid-Market9.9%54.7%
Enterprise0.7%18.8%
Total page views505182
Total LLM citations1,778233

DonorDock

DonorDock | Fundraising CRM Built for Nonprofits Juggling spreadsheets, email tools, and donation platforms? DonorDock replaces the chaos with clarity so you can focus on what matters most. DonorDock is the all-in-one nonprofit CRM and fundraising software built for fundraising teams who wear a lot of hats. Our Donor Development Platform combines donor management, email and text outreach, customizable donation pages, and automation tools into one simple, powerful system.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Intuitive
  • Donor Management
  • Staff Helpfulness

Blackbaud Luminate Online

Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.

Pros

  • Organization