G2 Vendor Directory

DocStar ECM vs. MasterControl Quality Management System

A side-by-side comparison based on G2 review data.

MetricDocStar ECM

by Epicor

MasterControl Quality Management System

by MasterControl

Overall rating3.84.3
Review count125541
Ease of use7.98.1
Ease of setup7.07.9
Quality of support7.78.8
Meets requirements8.48.8
NPS1052.222222
Small Business29.6%9.7%
Mid-Market59.2%64.8%
Enterprise11.2%25.5%
Total page views1702,429
Total LLM citations50621,754

DocStar ECM

DocStar Enterprise Content Management (ECM) DocStar ECM helps organizations securely capture, manage, find, and act on the documents and information that support everyday business processes. By bringing content management, workflow automation, and business system integrations together, DocStar helps reduce manual work, improve visibility, and keep information accessible throughout its lifecycle. Key Use Cases Accounts Payable Automation: Automate invoice capture, validation, routing, and approvals to reduce manual data entry and accelerate invoice processing.

Pros

  • Automation
  • Easy Setup
  • Ease of Use
  • Detailed Information
  • Customer Support
  • Document Management

MasterControl Quality Management System

MasterControl Quality Excellence (Qx) is the #1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management—that all work seamlessly together to close the loop on quality. Qx is trusted by more than 1,300 pharmaceutical, biotech, and medical device companies.

Pros

  • Ease of Use
  • Document Management
  • Training
  • Document Control
  • Features
  • Intuitive