G2 Vendor Directory

DocStar ECM

by Epicor

125

Reviews

3.8

Star rating

#57

Rank in Enterprise Content Management (ECM)

Pros and cons

Pros

  • Automation
  • Easy Setup
  • Ease of Use
  • Detailed Information
  • Customer Support
  • Document Management

Cons

  • Interface Issues
  • Outdated Interface
  • Complexity
  • Learning Curve
  • Not Intuitive
  • Slow Performance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for DocStar ECM.

Page views and citations · DocStar ECM

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from DocStar ECM.

Key stats

—

10

Mid-Market

4

Adoption by company size

SegmentShare of reviews
Small Business29.6%
Mid-Market59.2%
Enterprise11.2%

Quarterly history

QuarterReviewsStar rating
2025 Q224.0
2025 Q323.5

Satisfaction ratings

Ease of Use7.9
Ease of Setup7.0
Quality of Support7.7
Meets Requirements8.4

What reviewers say

I love innovation.

3.0

“I love innovation. DocStar exceeds all my expectations and continues to advance progressively. One word sets DocStar apart from its competitors: "Innovation." Its extensive modern features make DocStar a superior tool of excellence.”

Java Software Engineer

DocStar ECM: Powerful Automation, Dated Interface

4.0

“Its intelligent automation and data capture, which significantly reduces manual work.”

Software Developer

Excellent service provider

4.0

“It provides mee collaborative enterprise management that helps in small to big organizations.”

Ecommerce Operation Executive