G2 Vendor Directory

DocStar ECM vs. M-Files

A side-by-side comparison based on G2 review data.

MetricDocStar ECM

by Epicor

M-Files

by M-Files Corporation

Overall rating3.84.4
Review count125273
Ease of use7.98.7
Ease of setup7.08.5
Quality of support7.78.7
Meets requirements8.49.0
NPS1061.135371
Small Business29.6%38.4%
Mid-Market59.2%46.1%
Enterprise11.2%15.5%
Total page views1702,839
Total LLM citations50611,156

DocStar ECM

DocStar Enterprise Content Management (ECM) DocStar ECM helps organizations securely capture, manage, find, and act on the documents and information that support everyday business processes. By bringing content management, workflow automation, and business system integrations together, DocStar helps reduce manual work, improve visibility, and keep information accessible throughout its lifecycle. Key Use Cases Accounts Payable Automation: Automate invoice capture, validation, routing, and approvals to reduce manual data entry and accelerate invoice processing.

Pros

  • Automation
  • Easy Setup
  • Ease of Use
  • Detailed Information
  • Customer Support
  • Document Management

M-Files

M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365.

Pros

  • Ease of Use
  • Document Management
  • Easy Access
  • User Interface
  • Data Management
  • Organization