G2 Vendor Directory

Dialpad Connect vs. Quo

A side-by-side comparison based on G2 review data.

MetricDialpad Connect

by Dialpad

Quo

by Quo

Overall rating4.44.7
Review count4,2163,423
Ease of use9.29.5
Ease of setup9.19.4
Quality of support8.79.4
Meets requirements9.19.4
NPS58.47938885.20153
Small Business57.6%91.4%
Mid-Market32.8%7.3%
Enterprise9.6%1.2%
Total page views3,5207,618
Total LLM citations20,95545,305

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription

Quo

Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast.

Pros

  • Ease of Use
  • Customer Support
  • Call Recording
  • Features
  • Easy Setup
  • Customer Service