G2 Vendor Directory

Dialpad Connect vs. Google Voice

A side-by-side comparison based on G2 review data.

MetricDialpad Connect

by Dialpad

Google Voice

by Google

Overall rating4.44.1
Review count4,216167
Ease of use9.28.9
Ease of setup9.18.5
Quality of support8.77.6
Meets requirements9.18.4
NPS58.47938838.650307
Small Business57.6%63.1%
Mid-Market32.8%25.5%
Enterprise9.6%11.5%
Total page views3,520846
Total LLM citations20,95511,125

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription

Google Voice

Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay connected and save time.

Pros

  • Phone Numbers
  • Text Messaging
  • Ease of Use
  • Privacy
  • Easy Setup
  • Features