G2 Vendor Directory

Dialaxy vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricDialaxy

by Dialaxy Inc.

Zoom Workplace

by Zoom

Overall rating4.44.5
Review count26956,430
Ease of use9.69.2
Ease of setup9.59.2
Quality of support9.68.9
Meets requirements9.29.3
NPS65.05576271.13377
Small Business64.7%50.8%
Mid-Market35.0%31.4%
Enterprise0.4%17.8%
Total page views1,44226,539
Total LLM citations1,684180,152

Dialaxy

Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Helpful
  • Call Quality
  • Features

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing