G2 Vendor Directory

Dialaxy vs. PBXware

A side-by-side comparison based on G2 review data.

MetricDialaxy

by Dialaxy Inc.

PBXware

by Bicom Systems

Overall rating4.44.5
Review count26926
Ease of use9.68.9
Ease of setup9.58.9
Quality of support9.69.2
Meets requirements9.28.9
NPS65.05576276
Small Business64.7%60.9%
Mid-Market35.0%39.1%
Enterprise0.4%0.0%
Total page views1,442313
Total LLM citations1,684432

Dialaxy

Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Helpful
  • Call Quality
  • Features

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration