G2 Vendor Directory

Dialaxy vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricDialaxy

by Dialaxy Inc.

Broadvoice

by Broadvoice

Overall rating4.44.5
Review count26964
Ease of use9.69.4
Ease of setup9.59.2
Quality of support9.69.2
Meets requirements9.29.2
NPS65.05576273.015873
Small Business64.7%59.4%
Mid-Market35.0%26.6%
Enterprise0.4%14.1%
Total page views1,442230
Total LLM citations1,684796

Dialaxy

Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Helpful
  • Call Quality
  • Features

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility