G2 Vendor Directory

Dialaxy vs. Avaya Unified Communications

A side-by-side comparison based on G2 review data.

MetricDialaxy

by Dialaxy Inc.

Avaya Unified Communications

by Avaya

Overall rating4.44.2
Review count26942
Ease of use9.68.9
Ease of setup9.58.1
Quality of support9.68.7
Meets requirements9.29.2
NPS65.05576244.736842
Small Business64.7%16.7%
Mid-Market35.0%23.8%
Enterprise0.4%59.5%
Total page views1,442406
Total LLM citations1,684728

Dialaxy

Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Helpful
  • Call Quality
  • Features

Avaya Unified Communications

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

Pros

  • Ease of Use
  • Video Conferencing
  • Instant Messaging
  • Remote Work
  • VoIP Services
  • Easy Integration