G2 Vendor Directory

Device42, A Freshworks Company vs. M-Files

A side-by-side comparison based on G2 review data.

MetricDevice42, A Freshworks Company

by Device42

M-Files

by M-Files Corporation

Overall rating4.74.4
Review count52273
Ease of use9.08.7
Ease of setup8.78.5
Quality of support9.68.7
Meets requirements9.19.0
NPS79.16666761.135371
Small Business17.6%38.4%
Mid-Market37.3%46.1%
Enterprise45.1%15.5%
Total page views3252,839
Total LLM citations3,07711,156

Device42, A Freshworks Company

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors.

Pros

  • Asset Management
  • Ease of Use
  • Tracking
  • Productivity Improvement
  • Solutions

M-Files

M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365.

Pros

  • Ease of Use
  • Document Management
  • Easy Access
  • User Interface
  • Data Management
  • Organization