G2 Vendor Directory

Device42, A Freshworks Company vs. IT Glue

A side-by-side comparison based on G2 review data.

MetricDevice42, A Freshworks Company

by Device42

IT Glue

by Kaseya

Overall rating4.74.6
Review count52726
Ease of use9.09.2
Ease of setup8.78.9
Quality of support9.68.9
Meets requirements9.19.3
NPS79.16666776.827586
Small Business17.6%71.5%
Mid-Market37.3%25.6%
Enterprise45.1%2.9%
Total page views3251,344
Total LLM citations3,0779,255

Device42, A Freshworks Company

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors.

Pros

  • Asset Management
  • Ease of Use
  • Tracking
  • Productivity Improvement
  • Solutions

IT Glue

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries.

Pros

  • Ease of Use
  • Document Management
  • Integrations
  • Organization
  • Easy Integrations
  • Password Management