DeskConnect vs. CloudFiles
A side-by-side comparison based on G2 review data.
| Metric | DeskConnect | CloudFiles |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 14 | 217 |
| Ease of use | 9.7 | 9.2 |
| Ease of setup | 9.3 | 9.1 |
| Quality of support | 9.2 | 9.0 |
| Meets requirements | 9.2 | 9.3 |
| NPS | 85.714286 | 71.361502 |
| Small Business | 57.1% | 46.1% |
| Mid-Market | 7.1% | 29.9% |
| Enterprise | 35.7% | 24.0% |
| Total page views | 45 | 1,113 |
| Total LLM citations | 14 | 1,055 |
DeskConnect
DeskConnect has intelligent capture technology to manage documents on the user’s desktop easily. Whenever a user needs to process a repetitive document, DeskConnect can improve the process by eliminating the user’s repetitive steps, removing human error, and forcing consistency. DeskConnect uses AI and Machine Learning to improve the user experience greatly. FabSoft combines best-of-breed solutions to optimize the amount and quality of the data you capture and minimize the effort required to do it.
- Document Management
- Ease of Use
- Document Automation
- Security
- Accuracy
- Features
CloudFiles
CloudFiles is document automation for Salesforce. It manages, generates, shares and processes the documents a business runs on, directly from the Salesforce record, while the files stay in the customer’s own storage. CloudFiles Document Management connects Salesforce records to Microsoft SharePoint, Google Drive, Microsoft OneDrive, Amazon S3, Dropbox and Box. Every record gets its own folder, built from a structure and naming rules set once, and files are shared externally through links that expire, can require a password, and track opens and downloads.
- Ease of Use
- Security
- Cloud Storage
- Easy Access
- Easy Setup
- File Sharing