G2 Vendor Directory

DeskConnect

by FabSoft

14

Reviews

4.7

Star rating

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Rank in Intelligent Document Processing (IDP)

Pros and cons

Pros

  • Document Management
  • Ease of Use
  • Document Automation
  • Security
  • Accuracy
  • Features

Cons

  • Connection Issues
  • Difficult Installation
  • Poor Usability
  • Limited Customization
  • Integration Issues
  • Compatibility Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for DeskConnect.

Page views and citations · DeskConnect

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from DeskConnect.

Key stats

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86

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business57.1%
Mid-Market7.1%
Enterprise35.7%

Quarterly history

QuarterReviewsStar rating
2024 Q414.5
2025 Q184.6
2025 Q315.0

Satisfaction ratings

Ease of Use9.7
Ease of Setup9.3
Quality of Support9.2
Meets Requirements9.2

What reviewers say

Desk connect ( remote desktop access)

5.0

“It enables us to perform Intelligent document processing at ease, enabling seamless data extraction from the traget system , enabling usuage of cutting edge technologies like Machine learning and Artificial Intelligence. the best part being a data engineer we can leverage all so”

Senior Software Engineer

Easy system for IT support

5.0

“Our IT can securely connect to my computer for support when needed”

Principal Senior Marine Scientist

best document management tool for user desktop

4.5

“I like the best about the DeskConnect is that the steps taken through this tool are very accurate and reliable. It is very easy to implement.”

Software Development Engineer II