G2 Vendor Directory

Delighted vs. Maze

A side-by-side comparison based on G2 review data.

MetricDelighted

by Qualtrics

Maze

by Maze

Overall rating4.74.5
Review count60111
Ease of use9.69.1
Ease of setup9.59.6
Quality of support9.48.9
Meets requirements9.18.4
NPS83.05084766.666667
Small Business40.0%31.5%
Mid-Market58.3%45.9%
Enterprise1.7%22.5%
Total page views413838
Total LLM citations2,13110,984

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Pros

    Maze

    All of your research, one platform. Trusted by over 60,000 product teams, Maze empowers researchers to be change-makers, turning research into a center of influence and customer insights into a lasting competitive advantage. By bringing recruiting, testing, and analysis together, Maze helps organizations move from intuition to evidence, faster. From researchers to designers and product managers, anyone can run studies that answer any question and drive better decisions at any altitude.

    Pros

    • Features
    • Ease of Use
    • User Interface
    • Intuitive
    • Survey Management
    • Tracking