G2 Vendor Directory

Datto RMM vs. Syncro

A side-by-side comparison based on G2 review data.

MetricDatto RMM

by Kaseya

Syncro

by Syncro Technologies Inc.

Overall rating4.54.5
Review count807564
Ease of use9.09.0
Ease of setup8.98.9
Quality of support8.78.7
Meets requirements9.18.9
NPS69.98754767.49556
Small Business64.1%89.0%
Mid-Market32.3%10.0%
Enterprise3.6%1.0%
Total page views1,4933,336
Total LLM citations11,93914,162

Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Pros

  • Ease of Use
  • Automation
  • Features
  • Integrations
  • Remote Access
  • Remote Support

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support