Datto RMM vs. Syncro
A side-by-side comparison based on G2 review data.
| Metric | Datto RMM | Syncro |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 807 | 564 |
| Ease of use | 9.0 | 9.0 |
| Ease of setup | 8.9 | 8.9 |
| Quality of support | 8.7 | 8.7 |
| Meets requirements | 9.1 | 8.9 |
| NPS | 69.987547 | 67.49556 |
| Small Business | 64.1% | 89.0% |
| Mid-Market | 32.3% | 10.0% |
| Enterprise | 3.6% | 1.0% |
| Total page views | 1,493 | 3,336 |
| Total LLM citations | 11,939 | 14,162 |
Datto RMM
Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.
- Ease of Use
- Automation
- Features
- Integrations
- Remote Access
- Remote Support
Syncro
Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.
- Ease of Use
- Features
- Easy Setup
- Integrations
- Automation
- Customer Support