Datto RMM vs. MSP360 RMM
A side-by-side comparison based on G2 review data.
| Metric | Datto RMM | MSP360 RMM |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 807 | 56 |
| Ease of use | 9.0 | 8.9 |
| Ease of setup | 8.9 | 9.1 |
| Quality of support | 8.7 | 9.1 |
| Meets requirements | 9.1 | 8.6 |
| NPS | 69.987547 | 61.818182 |
| Small Business | 64.1% | 87.5% |
| Mid-Market | 32.3% | 12.5% |
| Enterprise | 3.6% | 0.0% |
| Total page views | 1,493 | 244 |
| Total LLM citations | 11,939 | 1,104 |
Datto RMM
Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.
- Ease of Use
- Automation
- Features
- Integrations
- Remote Access
- Remote Support
MSP360 RMM
MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.
- Reliability
- Customer Support