G2 Vendor Directory

Datto RMM vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricDatto RMM

by Kaseya

LogMeIn Resolve

by GoTo

Overall rating4.54.3
Review count807474
Ease of use9.09.1
Ease of setup8.99.0
Quality of support8.78.9
Meets requirements9.19.1
NPS69.98754755.201699
Small Business64.1%35.5%
Mid-Market32.3%43.1%
Enterprise3.6%21.4%
Total page views1,4931,211
Total LLM citations11,9395,616

Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Pros

  • Ease of Use
  • Automation
  • Features
  • Integrations
  • Remote Access
  • Remote Support

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features