G2 Vendor Directory

Datto RMM vs. ConnectWise RMM

A side-by-side comparison based on G2 review data.

MetricDatto RMM

by Kaseya

ConnectWise RMM

by ConnectWise

Overall rating4.54.1
Review count80783
Ease of use9.08.5
Ease of setup8.98.1
Quality of support8.77.9
Meets requirements9.18.6
NPS69.98754746.25
Small Business64.1%66.3%
Mid-Market32.3%28.9%
Enterprise3.6%4.8%
Total page views1,493920
Total LLM citations11,9396,187

Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Pros

  • Ease of Use
  • Automation
  • Features
  • Integrations
  • Remote Access
  • Remote Support

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment