Datto RMM vs. ConnectWise Automate
A side-by-side comparison based on G2 review data.
| Metric | Datto RMM | ConnectWise Automate |
|---|---|---|
| Overall rating | 4.5 | 4.1 |
| Review count | 807 | 141 |
| Ease of use | 9.0 | 7.8 |
| Ease of setup | 8.9 | 7.2 |
| Quality of support | 8.7 | 7.9 |
| Meets requirements | 9.1 | 8.7 |
| NPS | 69.987547 | 38.345865 |
| Small Business | 64.1% | 66.4% |
| Mid-Market | 32.3% | 30.7% |
| Enterprise | 3.6% | 2.9% |
| Total page views | 1,493 | 409 |
| Total LLM citations | 11,939 | 3,621 |
Datto RMM
Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.
- Ease of Use
- Automation
- Features
- Integrations
- Remote Access
- Remote Support
ConnectWise Automate
ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.
- Features
- Asset Management
- Automation
- Easy Setup
- Easy Integrations
- Remote Control