G2 Vendor Directory

Customer Lockbox vs. TrustArc

A side-by-side comparison based on G2 review data.

MetricCustomer Lockbox

by Microsoft

TrustArc

by TrustArc

Overall rating4.34.2
Review count12345
Ease of use9.48.5
Ease of setup9.08.4
Quality of support8.78.9
Meets requirements8.88.9
NPS5043.274854
Small Business58.3%14.8%
Mid-Market25.0%37.8%
Enterprise16.7%47.4%
Total page views434,432
Total LLM citations2119,350

Customer Lockbox

Customer Lockbox ensures that Microsoft can't access your content to do service operations without your explicit approval. Customer Lockbox brings you into the approval workflow process that Microsoft uses to ensure only authorized requests allow access to your content.

Pros

  • Security
  • Data Security
  • Privacy Management
  • Data Protection
  • Compliance
  • Helpful

TrustArc

TrustArc is the privacy intelligence platform that enables organizations to understand, manage, and prove data privacy across their business. TrustArc brings consent, governance, and assurance together in one platform, giving teams the knowledge and technology to understand what data they have, which vendors and laws apply, and how people can exercise their privacy rights.

Pros

  • Ease of Use
  • Customer Support
  • Data Privacy
  • Helpful
  • Compliance
  • Regulatory Compliance