TrustArc
Reviews
Star rating
Rank in Website Privacy Auditing Tools
Pros and cons
Pros
- Ease of Use
- Customer Support
- Data Privacy
- Helpful
- Compliance
- Regulatory Compliance
Cons
- Poor Customer Support
- Learning Curve
- Learning Difficulty
- Difficult Setup
- Complexity
- Time-Consuming
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 14.8% |
| Mid-Market | 37.8% |
| Enterprise | 47.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 16 | 4.4 |
| 2025 Q1 | 11 | 4.2 |
| 2025 Q2 | 8 | 4.2 |
| 2025 Q3 | 3 | 5.0 |
| 2025 Q4 | 24 | 4.2 |
| 2026 Q2 | 11 | 4.3 |
| 2026 Q3 | 13 | 4.2 |
Satisfaction ratings
What reviewers say
Flexible Cookie Consent, but Process Mapping Is a Heavy Lift
“I’m highly satisfied with the cookie consent management module. The geo-fencing is terrific and critical for complying with different state privacy laws. It was the key feature we needed and a compelling reason to switch. I like that I can configure cookies and how the consent ba”
Privacy Activities Centralized for Easier Progress Tracking and Team Collaboration
“Having privacy activities organized in one place makes it easier to track progress and collaborate across teams. Support team is helpful on implementation steps”
Thorough, Detailed Reviews with Supportive, Timely Follow-Up
“They are very thorough with their reviews and detailed about where we need to improve. They are also very supportive in helping us meet our deadline, and following up with us in a timely manner.”